Our return policy allows clients to request returns for 30 days since the date of their payment. Any request made after 30 days will not be entertained by our company. We review the returns and refund requests made by our clients and if deemed fit allow the refund to be processed.
To be eligible for a refund, the item must be unused and in the exact condition that you received it. It must also be returned in its original packaging.
However, there are some products that are exempt from being returned. These products include perishable items like flowers, food, magazines, and more. Furthermore, we don’t accept return request or make refunds for intimate, personal hygiene, and sanitary products, hazardous materials, or flammable liquids, or gases.
To initiate the return request, we require a valid receipt or proof of purchase.
In certain unavoidable situations only partial refunds are granted, wherever applicable. Any item that is not in its original condition, has been damaged, or is missing some parts for reasons not due to our mistake will not be returned. Any item returned after 30 days of purchase will also not be accepted.
Once the item(s) is received and inspected by us, we will notify you via email acknowledging that we have received your item. Subsequently we will also notify you about the status of your refund.
Once the refund is processed, we will automatically credit the actual paid amount through original payment method, within a stipulated time period.